Zendesk Tools

Code

cookbook/tools/zendesk_tools.py

from agno.agent import Agent
from agno.tools.zendesk import ZendeskTools

agent = Agent(
    tools=[ZendeskTools()],
    show_tool_calls=True,
    markdown=True,
)
agent.print_response("Show me all open tickets")

Usage

1. Create a virtual environment

   Open the Terminal and create a python virtual environment.

   Mac

   python3 -m venv .venv
   source .venv/bin/activate
   
2. Set your API key

   export OPENAI_API_KEY=xxx
   
3. Set your Zendesk credentials

   export ZENDESK_EMAIL=xxx
   export ZENDESK_TOKEN=xxx
   export ZENDESK_SUBDOMAIN=xxx
   
4. Install libraries

   pip install -U zenpy openai agno
   
5. Run Agent

   Mac

   python cookbook/tools/zendesk_tools.py